Helpdesk 0845 4 210 270
Start remote support
MainCare© support packages are available in 3 levels - R, S & T offering either remote IT support, on-site visits or both, dependent on your business needs. Our fully qualified IT engineers provide expert, hands on support if required or helpdesk support if your problem can be resolved over the phone. The packages have been carefully created to cover all aspects of IT Support for desktops, laptops and servers to maximize uptime and efficiency.
Our UK based helpdesk is open for calls between 9am and 6pm
If you are unsure about the level of cover your business needs, we are happy to visit to conduct a free systems audit, including written report with no obligation, just fill in the form or call us on 0845 4 210 270
| Features | MainCare© R | MainCare© S | MainCare© T |
|---|---|---|---|
| 24x7 Monitoring & Fault Resolution |
|||
| Proactive Maintenance | |||
| Monthly Reporting | |||
| UK Helpdesk | |||
| On-site IT Support |
| Pricing (per machine/ per month) |
Desktops | Servers & Hosting | Devices |
|---|---|---|---|
| MainCare© R | £11 | £80 | £4 |
| MainCare© S | £25 | £135 | £6 |
| MainCare© T | £35 | £195 | £8 |
| On-site Service (p/hr) |
Office Hours (8hr response) |
Office + Priority (4hr response) |
Out-of-Hours (8hr response) |
| MainCare© R | £75 | £135 | £165 |
| MainCare© S | £75 | £135 | £165 |
| MainCare© T | Included | £65 | £85 |
| Call Out Fee | Dependant on location. | ||
(Remote helpdesk/on-site IT support or individual projects costed on a per incident basis)
All the benefits of our MainCare© R plus:
(On-site IT support or individual projects costed on a per incident basis)
All of the services included in MainCare© R & MainCare© S with the addition of: